+91 9014465255 admin@vcare.com 24/7 Support

Frequently Asked Questions

Find answers to common questions about our services

Booking

You can book a service through our website by visiting the Book a Service page, calling us at +91 9014465255, or sending a message on WhatsApp.

We offer Home Healthcare (Patient Care, Elder Care, Baby Care, Nursing Care, ICU at Home, Physiotherapy), Medical Equipment Rentals, and Home Support Services (Housekeeping, Attender Services).

Payments

We accept various payment methods including Razorpay, PhonePe, UPI, Credit/Debit Cards, and Bank Transfers. Cash payments are also accepted for on-site services.

Yes, we offer refunds for cancellations made at least 24 hours before the scheduled service. Please refer to our Refund Policy for more details.

Equipment Rental

We offer a wide range of medical equipment including Hospital Beds, Wheelchairs, Oxygen Concentrators, BiPAP/CPAP Machines, Suction Machines, Nebulizers, Walkers, Air Mattresses, Pulse Oximeters, and Patient Monitors.

Rental duration is flexible. You can rent equipment for as little as 1 day or for extended periods. We offer daily, weekly, and monthly rental options with attractive discounts.

Caregivers

Yes, all our caregivers undergo a thorough verification process including background checks, qualification verification, and skill assessments before joining our team.

We match you with the most suitable caregiver based on your specific requirements, location, and preferences. You can also view caregiver profiles and choose your preferred one.

General

We operate across Telangana (Hyderabad, Secunderabad, Warangal, Karimnagar, Nizamabad, Khammam, Nalgonda, Mahabubnagar, Adilabad) and Andhra Pradesh (Vijayawada, Visakhapatnam, Guntur, Tirupati, Kakinada, Nellore, Rajahmundry, Kurnool, Anantapur).

You can contact us via:
  • Phone: +91 9014465255
  • Email: admin@vcare.com
  • WhatsApp: 9014465255
  • Visit our Contact Page