+91 9014465255 admin@vcare.com 24/7 Support

Refund Policy

1. Cancellation Policy

You may cancel your booking up to 24 hours before the scheduled service time for a full refund.

  • Cancellations within 24 hours of service: 50% refund
  • Cancellations within 12 hours of service: No refund
  • No-shows: No refund

2. Equipment Rental Refunds

For equipment rentals:

  • Full refund if cancelled 48 hours before delivery
  • 50% refund if cancelled 24 hours before delivery
  • No refund for cancellation on delivery day
  • Security deposit refunded upon equipment return in good condition

3. Payment Refunds

Refunds are processed through the original payment method:

  • Credit/Debit Card: 3-5 business days
  • UPI: 1-3 business days
  • Bank Transfer: 3-7 business days

4. How to Request a Refund

To request a refund:

  1. Contact our customer support at +91 9014465255
  2. Email us at admin@vcare.com
  3. Provide your booking ID and reason for refund
  4. We will process your request within 24-48 hours